Project cf. process work

Typical characteristics

Projects Process work
One-off task Varies little day-to-day
Specific deliverables Measured by quantity produced
Time restrictions On-going work
Many tasks Tasks fit within functional boundaries
Multi-function teams Interfaces between functional departments well defined

A typical management structure

Hierarchy diagram

Tall (5 layers for 121 staff).
Narrow span of control (3 per manager)

People work in departments
Specialism of work

Commonly used for process work

The impact of projects on organisational structures

Projects require people with different skills to work together in a coordinated way

Teams will cut across functional boundaries, giving rise to "matrix" organisations

People 1 2 3 4
A / /    
B   / / /
C /      
D   /    
E     / /

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