University of Glamorgan

Categorisation

Decide whether each of these is mainly Theory X, Y, or Z
(Move your mouse pointer over each icon for a suggestion)

Approach

Theory

Suggestion

Scientific Management ___ Close to Theory X
Universalism ___ Close to Theory X
Bureaucracy ___ Close to Theory X
Human relations ___ Probably somewhere between Theories Y and Z
Motivation ___ Somewhere near Theory Y
MBO ___ Sounds pretty much like Theory Y to me
One minute manager ___ Sounds pretty much like Theory Y to me
Empowerment ___ Probably somewhere between Theories Y and Z

What makes work satisfying?

Staff turn-over is a problem when the economy and jobs market are strong

Retention has nothing to do with salary. It's to do with working in an organisation you feel part of, rather than the old-fashioned factory environment.
(Colin Osborne of consultants CMG, quoted in Massey, 1995)

Gregarious natures

...it is our relationships with others... that provide the real satisfaction which makes [work] worthwhile. When these aspects are fulfilling we can cope with all manner of problems and adversity
(Voss, 1995)


A word on bullying

A survey by the MSF white collar union found that (Kavanagh, 1996) Personnel people and GPs are not trained to recognise the symptoms of bullying

Workplace Bullying Campaign Group have a help-line


A thought on thinking

Studies have long shown that Management is really a "right hemisphere" activity This is why we can't explicitly state how to become a good manager


Thought for the week

The beatings will continue until morale improves

(Notice at a concentration camp)


And finally...

Question: What factors affect whether you adopt a Theory X, Y or Z style of management?

Question: In your opinion, which of the management approaches mentioned are most prevalent in Western society?


Bibliography

Blanchard K & Johnson S, 1982, "The one minute manager", Morrow (also published by Harper Collins)

Blanchard K & Lorber R, "Putting the one minute manager to work", Fontana, 1984

Clarke C & Pratt S, 1985, "Leadership's four-part progress", Management Today, March 1985

Doray B, 1988, "From Taylorism to Fordism", Free Assoc

Drucker P, 1954, "The Practice of Management", H&R

Drucker P, 1964, "Managing for Results", H&R

H Fayol, 1916, "Industrial and General Administration", translated by JA Coubrough, "Industrial and General Administration", International Management Institute, 1930

Howard A, 1995, "Why less means more in management terms", Computer Weekly, 12 October 1995

Kavanagh J, 1996, "Group launched to hit back at office bullies", Computer Weekly, 18 January 1996

Kotter JP, 1982, "The General Manager", Free Press

Lewis J, 1995, "Mothering superiors", Computing, 5 October 1995

Likert R, 1962, "New patterns of management", McGraw-Hill

Maslow AH, 1954, "Motivation and Personality", H&R

Massey J, 1995, "Invest in the best", Computing, 9 March 1995

Mayo E, 1953, "The Human Problems of an Industrial Civilization", MacMillan

McGregor D, 1960, "The Human Side of Enterprise", McGraw-Hill

Mintzberg H, 1973, "The Nature of Managerial Work", H&R

Mullins L J, 1996, "Management and organisational behaviour", Pitman

Ouchi WS, 1981, "Theory Z...", Addison-Wesley

Schein EH, 1965, "Organisational Psychology", Prentice-Hall

Tannenbaum R & Schmidt WH, 1973, "How to choose a leadership pattern", Harvard Business Review, May-June 1973

Taylor FW, 1903, "Shop Management", Harper & Bros

Taylor FW, 1911, "The Principles of Scientific Management", Harper & Bros

Voss A, 1995, "Making and avoiding contact", IText, Vol 1 Iss 1

Weber M, 1921, translated by Henderson, 1947 "The Theory of Social and Economic Organization", Oxford Uni Press

See also:


UpOther topics Comments please to: dwfarthi@glam.ac.uk © 1999, University of Glamorgan