University of Glamorgan


Where is ISO 9000 Currently?

All year 2000 figures

Over 63,725 companies in the UK are registered under ISO 9001. This figure is about 15% of all registrations in the world, and exceeds those in most of the other continents! In addition, over 88,000 companies are registered in other EC countries.

Question: Why do you think the UK has so many more registrations than other countries?

(Move your mouse pointer over the icon for a hint)
Because the UK had a standard (BS5750) long before the rest of the world


Only 35,018 U.S. companies are registered, and 32,500 German companies. At current growth rates Italy seems likely to overtake Germany soon.

158 countries have adopted ISO 9000 as a national standard

Top industries obtaining certification:

  1. Basic metal and fabricated metal production
  2. Electronic and optical equipment
  3. Construction
  4. Machinery and equipment
  5. Wholesale and retail trade and repairs

ISO 9000 Series

New version of the standard issued late in 2000

The three primary standards are:

Certification is based on conformance to ISO 9001.

ISO 9001 and ISO 9004 were developed together, with the same sequence and structure, in order to form a "consistent pair" of standards.

Here's a list of documents currently available from the ISO itself. (Note: This list may also contian documents relating to obsolete versions of ISO 9000.)

Eight quality management principles from ISO 9004

  1. Customer focus (customer satisfaction is as important as conformance to requirements)
  2. Leadership (senior management must be responsible for part of the implementation of ISO 9000)
  3. Involvement of people (quality is everyone's business)
  4. Process approach (improvements made by looking at value chains, not functions)
  5. System approach to management
  6. Continual improvement (not a state to be attained but a direction to head in)
  7. Factual approach to decision making (based on measurements)
  8. Mutually beneficial supplier relationships

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