And finally...

Name and describe three types of outsourcing deal

What is the name of the regulations that protect UK employees, and what protection do they give?

What commonly happens when FM contracts expire?


Computer Weekly (1998) "Outsourcing Focus", 25 June 1998

Cross, M (1999) "Getting a grip on outsourcing", Computing, 13 May 99

Disclaw (1998) "UK Employment Law", DiscLaw Publishing Ltd

Harrington, A (1998) "Always read the small print", Computing, 12 March 98

Robson, W (1997) "Strategic management & information systems", Pitman

Vowler, J (1996) "To source or not to source", Computer Weekly, 5 December 96

VNU (1998) "Outsourcing - more than a passing fad?"

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